Our team has answered some of the most common questions we hear from our amazing supporters. Hopefully you will be able to find an answer to your question on this page. If not, we’d love to hear from you! Please feel free to call us at 416-203-0190 or email canada@righttoplay.com. A member of our Donor Relations team would be happy to assist you during business hours Monday to Friday from 9:00 a.m to 5p.m EST.


How will my donation make a difference?

Right To Play reaches 2.3 million children every year in 15 countries around the world, including Canada. Your contribution will help unlock the potential in girls and boys and infuse them with the education and life skills needed to rise above adversity and succeed in learning and life.

Where does my donation go?

All donations support programs that we deliver around the world, including Canada. The most likely destination is the current areas of highest priority; for example, areas of conflict or refugee camps. Ultimately, all the donations go toward supporting children through the power of play. We are very proud that 83% of all our fundraising goes towards improving children’s lives.

How does Right To Play implement their programs?

Play builds life skills like confidence and courage. It helps break down barriers that hold girls back and empowers them to learn and lead. We train teachers to use play-based learning to create safe and supportive environments in our five core pillars:

  • Education
  • Gender Equality
  • Health
  • Child Protection
  • Peace
How can I make a one-time gift?

If you would like to make a one-time donation, you can donate online, mail a cheque, or contact Donor Relations at 416-203-0190. If you are sending a cheque please make it payable to:

Right To Play International, 18 King Street East, 14th Floor, Toronto Ontario, M5C 1C4

Are donations tax deductible?

Yes. Right To Play is a registered Canadian charity. Our charity registration number is 88880 4218 RR0001. If you have made a single donation, you will receive an electronic tax receipt within 24 hours. For monthly donations, you can expect to receive your tax receipt in February of the following year. Due to the COVID-19 pandemic, the Canadian government has extended the deadline for individuals to file their 2019 tax return until June 1st 2020. If you require assistance with your tax receipt please email canada@righttoplay.com or call 416-203-0190.


MONTHLY GIVING


Why donate monthly?

It's only through ongoing exposure to the lessons that play teaches that children's lives can truly be transformed. That's why your ongoing support is so important. Your monthly gift will provide reliable funds needed to help us plan and sustain programs designed to give children the best possible experience of learning. Our programs protect, educate, and empower children to heal from the harsh realities of war and abuse, to change their behavior and protect themselves from disease, to go to school, graduate and create a better future.

Are you canvassing during the COVID-19 pandemic?

Right To Play is not canvassing using face to face fundraisers during the COVID-19 pandemic. The health and safety of our donors, staff, and the public are our top priority, as we continue to strive to protect, educate and empower the children we serve. We will continue to follow the guidance of globally trusted organizations to inform any decisions to canvass in the future.

When will I receive my tax receipt?

You will receive a consolidated tax receipt the following year in February for your monthly gift. Please ensure that we have an updated email or home address to send your tax receipt to. If you need to update your contact information, please call Donor Relations at 416-203-0190 or email canada@righttoplay.com.

Are there fundraisers with Right To Play that come to my door/street?

Yes. Right To Play is currently looking for people to become monthly donors. Right To Play fundraisers carry tablets and wear ID badges to ensure their legitimacy. If you have a question about a fundraiser that you met, please email canada@righttoplay.com or call us at 416-203-0190.

Do you call donors regarding payment information?

Yes. Right To Play partners with call centre Unity4 to assist donors in updating their payment information. Unity4 is a highly reputable organization, and are PCI compliant to ensure that your payment information is handled securely. If you would like to confirm the legitimacy of the person you spoke with, please email canada@righttoplay.com or call us at 416-203-0190.

Are Right To Play fundraisers volunteers?

No. Right To Play fundraisers are paid an hourly wage and do not receive commission for signing up donors. For this program, we have partnered with Globalfaces Direct. Globalfaces Direct is a highly reputable fundraising organization that strive to follow all standard codes of practice. If you have a question about a fundraiser that you met, please contact Donor Relations at 416-203-0190 or at canada@righttoplay.com.

The fundraiser said I can only make a monthly donation. How can I make a one-time gift?

The fundraisers you met with are focused on only signing up monthly donors to fund our programs of highest need. If you would like to make a one-time donation, you can donate online, mail a cheque, or contact Donor Relations at 416-203-0190. For safety reasons fundraisers cannot accept cash donations. If you are sending a cheque please make it payable to:

Right To Play International, 18 King Street East, 14th Floor, Toronto Ontario, M5C 1C4

We value every donation we receive no matter the size.

How can I change my payment information?

To change your monthly donation amount, or your payment information, please contact 416-203-0190 during regular business hours (Monday to Friday 9 a.m to 5 p.m. EST) or by email at canada@righttoplay.com.

I received a letter requesting updated payment information. Is this legitimate?

Yes. We do mail donors when we are unable to process a donation. If you have any questions or concerns about a letter that you received please contact Right To Play at 416-203-0190 during regular business hours or by email at canada@righttoplay.com.

How long do I have to donate for?

We ask that you donate for as long as you can. There are no automatic end dates for monthly gifts.

How do I cancel my monthly gift?

We would be very sorry to lose you as a monthly donor. You can always change the amount you give each month, or temporarily put your gift on hold. To change your donation amount, or to cancel your monthly gift, please contact Right To Play at 416-203-0190 during regular business hours or by email at canada@righttoplay.com. Please allow 2 business days for any changes to your monthly gift to take effect. Please provide all your information in your request (full name, address, and phone number) so that we can process your change as soon as possible.

What happens if a monthly gift to my account is incorrectly processed?

Please notify us of any charges to your account that are against the terms of your donor agreement or if a donation was processed after you have received confirmation that your monthly gift has been cancelled.

OTHER QUESTIONS
Are you a political or religious organization?

No. Right To Play is not affiliated with any political organizations or religions.

Do you accept donations of sports equipment?

Right To Play does not mail equipment to programs due to the high costs of shipping and duty. Additionally, we try to stimulate the local economy overseas by buying materials from local vendors. We appreciate your thought and effort, but unfortunately cannot accept this type of donation.

How do I make an event in support of Right To Play?

Thank you for thinking about further supporting Right To Play. We would be happy to assist you in creating that event. Please give us a call at 416-203-0190 so that we can further assist you.


Thank you for your support in protecting, educating and empowering children. Your support has made a lasting impact for children by helping them to rise above adversity using the power of play. By harnessing play, children learn how to use critical life skills to overcome barriers, and thrive in learning and life.

See your impact here.