Our team has answered some of the most common questions we hear from our amazing supporters. Hopefully, you will be able to find an answer to your question on this page. If not, we’d love to hear from you! Please feel free to call us at 416-203-0190 or email canada@righttoplay.com. A member of our Donor Relations team would be happy to assist you during business hours Monday to Friday from 9:00 a.m to 5 p.m EST.

How will my donation make a difference?

In 2023, Right to Play was able to reach more than 5.6 million children through safe in-person and remote activities in 14 countries around the world - including more than 75 Indigenous communities in Canada. These programs harness the power of play to protect, educate and empower. Your contribution will help unlock the potential in girls and boys and infuse them with the education and life skills needed to rise above adversity and succeed in learning and life.

Where does my donation go?

All donations support programs that we deliver around the world, including Canada. The most likely destination is the current areas of highest priority; for example, areas of conflict or refugee camps. Ultimately, all the donations go toward supporting children through the power of play. We are very proud that 85.4% of all our fundraising goes towards improving children’s lives.

How does Right To Play implement their programs?

Play builds life skills like confidence and courage. It helps break down barriers that hold girls back and empowers them to learn and lead. We train teachers to use play-based learning to create safe and supportive environments in our core pillars:

  • Education
  • Gender Equality
  • Health
  • Child Protection
How has COVID-19 changed your programs?

COVID-19 has affected us all and children are particularly vulnerable during this crisis. School shut downs and economic hardship puts kids at risk of illness, child labor and early marriage. Many children who have fought hard to go to school may never return. Through innovative methods like activity boxes, radio and TV broadcasts, Right To Play is responding by:

  • Keeping children safe and healthy
  • Keeping children learning
  • Keeping children mentally strong
How can I make a gift?

If you would like to make a one-time donation, you can donate online, mail a cheque, or contact Donor Relations at 416-203-0190. If you are sending a cheque please make it payable to:

Right To Play International, PO Box 108, Toronto Adelaide Retail, Toronto, ON M5C 2H8

Click here for more information on ways you can support Right To Play.

Are donations tax deductible?

Yes. Right To Play is a registered Canadian charity. Our charity registration number is 88880 4218 RR0001. If you have made a single donation, you will receive an electronic tax receipt within 24 hours. For monthly donations, you can expect to receive your tax receipt in February of the following year. If you require assistance with your tax receipt please email canada@righttoplay.com or call 416-203-0190.

MONTHLY GIVING

Why donate monthly?

It's only through ongoing exposure to the lessons learned through play that children's lives can truly be transformed. That's why your ongoing support is so important. Organizations like Right To Play depend heavily on monthly gifts to operate sustainably. Your recurring monthly gift will help us set predictable budgets, ensuring more effectively that we can reach more children with regular play-based programming. It allows us to plan strategically and provide resources to communities that need them the most.

When will I receive my tax receipt?

You will receive a consolidated tax receipt for your monthly gifts in February of the following year. Please ensure that we have an updated email or home address to send your tax receipt to. If you need to update your contact information, please call Donor Relations at 416-203-0190 or email canada@righttoplay.com.

Are there fundraisers with Right To Play that come to my door/street?

Yes. Right To Play is currently looking for people to become monthly donors. Fundraisers carry tablets and wear ID badges to ensure their legitimacy. In order to complete the donation process, you will speak to a Global Faces representative by phone at (844)-332-9762.

If you have a question about a fundraiser that you met, please email canada@righttoplay.com or call us at 416-203-0190.

How are you taking precautions during COVID-19?

The COVID-19 crisis has underscored the essential role that Right To Play has in children’s lives, helping them learn how to stay healthy, safe, and mentally strong through play. Our partner, Global Faces, is committed to fundraising safely and following all provincial COVID-19 protocols. This includes two-meter distancing, no physical contact when interacting with the public, wearing personal protective equipment such as masks, and sanitizing their hands and all materials after every interaction. The donation confirmation call to finalize their gift will be completed on the donor’s personal phone to maintain social distancing measures.

Do you call donors regarding payment information?

Yes. Right To Play calls donors to assist them with updating their payment information and upgrading their support. We are PCI compliant to ensure that your payment information is handled securely. If you would like to update your information, please email canada@righttoplay.com or call us at 416-203-0190.

Are Right To Play fundraisers volunteers?

No. Right To Play fundraisers are paid an hourly wage and do not receive commission for signing up donors. For this program, we have partnered with Globalfaces Direct. Globalfaces Direct is a highly reputable fundraising organization that strives to follow all standard codes of practice. If you have a question about a fundraiser that you met, please contact Right To Play Donor Relations at 416-203-0190 or at canada@righttoplay.com.

The fundraiser said I can only make a monthly donation. How can I make a one-time gift?

The fundraiser you met with is looking for both monthly and single-gift donors who can help fund our programs of highest need. We hope that you will consider donating monthly to provide ongoing and sustainable support to children. If you would like to make a one-time donation, you can donate online, mail a cheque, or contact Donor Relations at 416-203-0190. For safety reasons, fundraisers cannot accept cash donations. If you are sending a cheque please make it payable to:

Right To Play International, PO Box 108, Toronto Adelaide Retail, Toronto, ON M5C 2H8

How can I change my payment information?

To change your monthly donation amount, or your payment information, please contact 416-203-0190 during regular business hours (Monday to Friday 9 a.m to 5 p.m. EST) or by email at canada@righttoplay.com.

I received a letter requesting updated payment information. Is this legitimate?

Yes. We do mail donors when we are unable to process a donation. If you have any questions or concerns about a letter that you received please contact Right To Play at 416-203-0190 during regular business hours (Monday to Friday 9 a.m. to 5 p.m. EST) or by email at canada@righttoplay.com.

How long do I have to donate for?

We ask that you donate for as long as you can. There are no automatic end dates for monthly gifts.

How do I cancel my monthly gift?

We would be very sorry to lose you as a monthly donor. You can always change the amount you give each month, or temporarily put your gift on hold. To change your donation amount, or to cancel your monthly gift, please contact Right To Play at 416-203-0190 during regular business hours (Monday to Friday 9 a.m. to 5 p.m. EST) or by email at canada@righttoplay.com. Please allow 2 business days for any changes to your monthly gift to take effect. Please provide all your information in your request (full name, address, and phone number) so that we can process your change as soon as possible.

What happens if a monthly gift to my account is incorrectly processed?

Please notify us of any charges to your account that are against the terms of your donor agreement or if a donation was processed after you have received confirmation that your monthly gift has been cancelled.

OTHER QUESTIONS
Are you a political or religious organization?

No. Right To Play is not affiliated with any political organizations or religions.

Do you accept donations of sports equipment?

Right To Play does not mail equipment to programs due to the high costs of shipping and duty. Additionally, we try to stimulate the local economy where we work by buying materials from local vendors. We appreciate your thought and effort, but unfortunately cannot accept this type of donation.

How can I host an event in support of Right To Play?

Thank you for thinking about further supporting Right To Play. We would be happy to assist you in creating an event. Please give us a call at 416-203-0190 so that we can further assist you.

Thank you for your support in protecting, educating and empowering children. Your support has made a lasting impact around the world by helping young people to rise above adversity using the power of play. By harnessing play, children learn how to use critical life skills to overcome barriers, and thrive in learning and life.

See your impact here.